Director, Delivery & Release Management
Skills
Software As A ServiceAcceptance TestingAdoptionAmdocs CRMArtifactsEmerging TechnologiesMicrosoft Surface
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 5+ years in product operations or product management within a digital product or SaaS environment with focus on delivery and release management
- Experience leading or contributing to change management efforts and helping teams adopt new ways of working
- Comfort operating with ambiguity and evolving processes for a team still establishing ways of working
- Demonstrated experience owning release management and UAT processes across multiple concurrent product teams
- Deep familiarity with Agile delivery practices and product management tooling with a track record of improving team usage
- Ability to lead through influence rather than authority and earn trust across teams
- Strong cross-functional collaboration skills across Product Technology Design and go-to-market leads
- Exceptional organizational and communication skills
- A bias toward simplicity and designing processes people actually follow
- Ability to travel 5-7 times a year
Nice to have
- mission-driven
- collaborative
- empathetic
- data-informed
- detail-oriented
- process-oriented
Day to day
- Own the end-to-end release management process across multiple digital product lines, bringing structure and clarity to complex launches
- Drive user acceptance testing standards and execution, ensuring releases are validated rigorously before going live
- Partner across Product Technology and go-to-market teams to surface dependencies coordinate readiness and improve delivery predictability
Hiring process
- Resume and application submission
- Recruiter phone/video screen
- Hiring manager interview
- Performance exercise
- Panel interview
- Conversation with leadership
- Reference checks