RRemoteville

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RapidSOS logoRapidSOS

Director, Information Technology

Skills
Software As A ServiceCommandISO 27001ISO StandardsIT LeadershipIdentity And Access ManagementInformation Security
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 8+ years of IT experience including 4+ years in IT leadership roles ideally in fast-growing technology companies
  • Proven ability to balance technical execution with long-term strategy
  • Strong track record using automation and AI to reduce operational toil and simplify processes
  • Experience managing integrating supporting and optimizing a broad portfolio of business applications
  • Ability to evaluate build buy or outsource options and manage vendors and external partners effectively
  • Experience running IT operations for a remote-first international workforce
  • Strong command of identity and access management including SSO SCIM and MFA
  • Experience contributing to compliance frameworks such as SOC 2 ISO 27001 or HIPAA
  • Ability to earn trust and collaborate with executives and individual contributors

Nice to have

  • Player-coach
  • Automation-first
  • Strategic thinker
  • Collaborative
  • High-impact

Day to day

  • Oversee daily IT operations and own the company’s application landscape, ensuring a well-governed SaaS portfolio with SSO and SCIM provisioning wherever possible
  • Define and execute a roadmap to improve IT maturity by deploying AI-assisted tools to automate access provisioning hardware management and employee transitions
  • Partner with InfoSec to operationalize incident response and vulnerability management while supporting a distributed remote-first workforce
  • Provide leadership and direction to IT Systems Admins and Help Desk staff and help shape vendor selection budgeting and procurement decisions