Director of AR Resolution

Skills
Analytical SkillsCash FlowCoachingCross-Functional CollaborationsNearshoreNegotiationPFS
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Bachelor's degree in Healthcare Administration Business Administration Finance or related field
  • Master's degree preferred
  • 10+ years of progressive leadership in large Medical Group Revenue Cycle operations
  • Experience operating large PFS shops with multiple facilities or clients
  • Background in provider or services firm with nearshore or offshore component
  • Advanced proficiency in Epic and data reporting tools including Excel and Tableau
  • Exceptional leadership communication and interpersonal skills
  • Ability to influence collaborate and drive change at all levels
  • Strong analytical and problem-solving skills with data-driven decision making
  • Prior third-party Managed Services or consulting experience is a plus

Nice to have

  • Strategic thinker
  • Hands-on leader
  • Accountability mindset
  • Collaborative
  • Analytical

Day to day

  • Lead day-to-day AR and back-office operations for US and Mexico managed services teams
  • Resolve complex insurance denials and underpayments while reducing aged receivables and improving cash flow
  • Own AR Resolution AI solutions and partner across revenue cycle teams to drive process improvements and client outcomes