Remote Director of Client Services Job in UK Virtasant

Who you are

• Native or near-native English speaker and writer
• 5-10 years of experience in a consulting or client services lead role related to cloud, software development or technology services
• Experience in solution management, planning, and growing of accounts
• Proven experience in developing customer-stakeholder relationships
• Demonstrated professional and executive presence
• A well-rounded understanding of the business technology landscape
• Creativity and experience in developing and shaping solutions and deals for the customer
• Success growing a portfolio by shaping and selling complex, multi-phase, technology projects to enterprise clients with $2B+ in annual revenue
• Led or supported revenue generation activities with a successful track record of portfolio growth
• Some occasional travel required

Desirables

• Account Management experience
• Account Executive experience in a pre-sales or sales engineering role

What the job involves

• The Director of Client Services role at Virtasant is designed for a passionate and engaged storyteller, with a well-rounded understanding of business technology and software.
• You'll build strong client relationships, drive the expansion of existing client accounts by identifying potential opportunities for new business, and focus on the successful delivery of ongoing projects in the portfolio.
• Own and be accountable for the delivery of services and outcomes for our clients, ensuring customer success.

Application process

• Recruiter interview (45 min)
• CCAT (15 min)
• Account Management Interview (with our VP of Account Management) (30 min)
• Executive Interview (with our Head of Solution Delivery and our CTO) (60 min)
• Interview with our CEO (60 min)