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Director of Technical Operations
Skills
Google Cloud PlatformJiraPeople ManagementTechnical OperationsHigh Learning EnvironmentContinuous ImprovementDeployment Automation Tools
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Hold a Bachelor's degree in Computer Science or related discipline
- Strong communication skills for cross-team collaboration
- 7-10 years of experience in managing a Technical Operations team
- Proven track record in using Jira and Sprint based environment
- Mastery in managing multiple high-priority efforts with quality
- Analytical, organizational, problem-solving and decision-making skills
- Experience with Google Cloud Platform and deployment automation tools
Nice to have
- Team player
- Adaptable
- Innovative
Day to day
- Lead the Technical Operations team to ensure smooth running of infrastructure and support systems
- Champion and implement best practices across the infrastructure
- Drive continuous improvement and feedback to the business
- Supervise and mentor technical operations staff
- Collaborate with teams to ensure high-quality feature delivery
- Identify areas for optimization proactively