Remote Director UX Design Job in Boston, MA CAVA

Who you are

• 10+ years of UX/UI web experience for mobile apps and/or ecommerce (web, mobile ecommerce)
• Bachelor’s degree in human-computer interaction, visual design or a related field
• Expertise in Figma.
• Diverse project experience including execution and leadership of teams through all product phases from concepting and prototyping to wireframing, visual design and optimization
• Experience managing design teams
• Attention to detail, creative problem-solving skills, and clear communication skills.
• Ability to communicate design solutions to internal stakeholders and senior leadership
• Experience in using UX design best practices to design solutions.
• Experience with a deep understanding of mobile-first and responsive web design.
• A solid grasp of user-centered design, testing methodologies, and usability/accessibility concerns.
• Collaborative and excited to work with cross-functional teams and external agencies.

Desirables

• Creative
• Customer Journey Mapping
• Human Computer Interaction
• User Experience
• User Experience Design
• User Interface Design
• Visual Design
• Web Design
• Wireframing

What the job involves

• Lead user experience design for the end-to-end customer journey, including CAVA’s websites, mobile applications, digital/physical touchpoints, and loyalty engagement.
• Conduct customer research to develop new features, identify areas for improvement, and devise elegant solutions for testing.
• Drive alignment around a compelling vision for how user experience can solve guest problems and drive business growth.
• Build and manage a team of user experience designers. Mentor and provide professional development opportunities for the UX team to foster growth and skill enhancement.
• Facilitate design-thinking workshops, customer journey mapping, user testing, and solution prototyping.
• Collaborate closely with in-house developers in an agile environment to implement and integrate front-end enhancements to digital applications.
• Lead the design execution effort, ensuring adherence to brand standards and digital best practices.
• Provide guidance for a design system that enables faster speed to market with high-quality UI
• Ensure accessibility and inclusivity in all user experience designs to meet diverse user needs.
• Partner with the creative team (visual designers and content experts), engineers, restaurant operations, and passionate CAVA customers to bring new digital experiences to life.
• Collaborate with product management to align UX goals with business objectives and product strategies.