E-commerce Operations Executive
Skills
ShopifyWarehouse OperationsFreightOperations ManagementInventory ManagementE-commerce Operations3PL Management
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Experienced in e-commerce operations with brand DTC or consumer goods experience
- Hands-on with Shopify admin order flow and integrations
- Comfortable managing multiple 3PLs across international markets and time zones
- Strong understanding of operations warehousing and inventory management
- Strong spreadsheet and data analysis skills
- Able to automate and streamline repetitive tasks
- Calm clear communicator with internal and external stakeholders
- Detail-obsessed proactive and confident in a fast-paced environment
Nice to have
- Detail-obsessed
- Proactive
- Calm communicator
- Commercially aware
- Process minded
- Highly organised
Day to day
- Own the day-to-day operational performance of the B2C Shopify store across all regions
- Manage global 3PLs including performance SLAs billing problem solving and escalations
- Process B2B and wholesale orders end to end from PO to fulfilment to invoicing
- Liaise with logistics suppliers and customer care to keep shipments inventory and fulfilment on track
- Monitor stock levels across markets and improve operational processes through automation documentation and streamlining