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E-File Supervisor
Skills
CoachingE-FileLeadershipOperationsOperations ManagementPerformance AppraisalRegulatory Requirements
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Proven experience in team supervision or operations management preferably in an electronic filing or related administrative environment
- Strong leadership and interpersonal skills with the ability to motivate and guide team members
- Excellent organizational and time-management abilities
- Proficient in performance management and employee development practices
- Ability to make sound decisions in a fast-paced environment
- Familiarity with relevant software systems and tools used in electronic filing processes
Nice to have
- Leadership
- Coaching
- Operations Management
- Team Management
- Training
- Performance Appraisal
- Task Completion
Day to day
- Oversee the daily operations of e-file teams to keep workflows efficient and aligned with company policies.
- Monitor team performance and KPIs closely to drive accuracy productivity and departmental success.
- Coach mentor and develop team leads while coordinating scheduling hiring onboarding training and corrective actions.