EEO Specialist

Skills
Conflict ResolutionDatabasesIT EscalationLeadershipNegotiationStatutesSummaries
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Bachelor's degree in Business Administration Human Resources Organizational Psychology or related field or four years of related experience
  • Three to five years of experience investigating and resolving employment complaints employee relations conflict resolution negotiating or related experience
  • PHR or SHRM-CP certification is preferred

Nice to have

  • Impartial
  • Detail-oriented
  • Customer-focused
  • Analytical
  • Professional

Day to day

  • Conduct thorough and impartial investigations into discrimination harassment and EEO complaints from client companies.
  • Assess incoming complaints to identify adverse action protected basis and the correct resolution path.
  • Manage multiple cases simultaneously communicate with stakeholders and produce clear documentation position statements and resolution recommendations.
  • Partner with internal teams and external parties to support agency processes settlements conciliation and compliance efforts.