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Remote Engagement Strategist Job in London, UK Sercante

Engagement Strategist Sercante
Cloud ComputingAnalytical SkillsBusiness RequirementsMarketing AnalyticsProcess ReviewSalesSalesforce Sales CloudSalesforce.ComSalesforce.Com AdministrationUser Documentation
Junior (1-2 years) - 
LondonUK


Sercante | A Trilliad Company. Seamless experiences. Real connections. Meaningful outcomes.
90+ employees
B2BConsultingSaaSTechnology


Role


Who you are

  • Have a deep understanding and passion for all things Salesforce including Account Engagement and Sales Cloud
  • Enjoy training groups of one or one hundred on Salesforce
  • Keep up to date on the latest Salesforce releases and features
  • Possess a Salesforce Administrator certification at minimum
  • Have the ability to manage concurrent projects and learn new technologies quickly
  • Have a minimum of 2+ years prior experience working regularly with Salesforce Account Engagement and Sales Cloud

Desirables

  • Prior consulting experience
  • Experience Cloud chops
  • Marketing Cloud experience



What the job involves

  • Building testing and deploying declarative and/or technical solutions to meet client needs and requirements
  • Training clients on how best to use the tools in their environment
  • Reviewing system configurations and ensuring things are working as scoped and planned
  • Leading Business Process Review with clients and develop testing and enablement plans to ensure alignment with client goals and the vision of the projects
  • Conducting training sessions with the Sercante team to share knowledge and create end user documentation
  • Partnering with the broader Sercante team to solution and deliver results for clients

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Company


Company mission

Sercante, a Summit-level Salesforce consulting partner, aims to create seamless digital experiences that lead to meaningful impact for growth-minded teams. Founded in 2017, Sercante focuses on connecting customer experience strategies to technology tools, supporting companies of all sizes globally with a vision for a tech-driven future where real connections thrive.





Company values

  • Collaboration
  • Innovation
  • Impact
  • Integrity
  • Inclusivity



Company HQ

Atlanta
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