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Engineer Technical Support
Skills
Customer SupportPvsystProduct PresentationProduct ServiceProduction AnalysisProject Portfolio ManagementSales Engineering
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Bachelor’s degree in Electrical Engineering or comparable
- Minimum 3 years of experience in sales engineering technical sales or product management ideally in the energy storage sector within the Utility PV industry
- Installation experience with PV module and battery storage system is a strong plus
- Excellent technical aptitude and ability to quickly learn detailed information about the existing product portfolio and to communicate and answer technical and product related questions and topics
- Understanding and application of financial product calculation
- Convincingly and effectively communicate with customers installer homeowners Residential PV integrators industry working groups and regulatory authorities
- Valid driver license required
- Fluent in English
Day to day
- Technical Sales support and 1st level contact for sales for technical or contract related questions
- Visit customers together with sales managers and conduct product presentations customer training sessions webinars and customer events
- PV project design and proposal support
- Be the experts in usage and analysis of PVSyst and other PV simulation tools supporting Residential Solar System design and production analysis
- Define clarify and optimize technical terms within the contract negotiation in alignment with sales
- Development of technical sales tools or demonstration kit in collaboration with Product Management
- Development of Technical sales documentation in collaboration with Product Management
- Develop product training materials for customer and their potential end customers including home owners and installers in collaboration with Product Management
- Hands-on technical with system design installation and commissioning of CSI based PV Storage system
- Will need to support customer system design and installation questions pre-sale