Victory Live® optimizes the live event ticketing process, helping rightsholders, resellers, and affiliate partners maximize revenue and operational efficiency through data-driven insights, cutting-edge technology, and round-the-clock customer support.

As your trusted ticketing connector, we’re here to maximize inventory, drive online ticket sales, and create memorable experiences for all.

Victory Live

ABOUT VICTORY LIVE
Victory Live is a private equity backed technology company aimed at maximizing distribution and yield for live event ticket inventory. We provide an end-to-end software platform for the live ticketing industry, managing thousands of sports, theater, and live music event tickets on behalf of artists, promoters, teams, venues, and professional resellers. Victory Live’s comprehensive offerings include an established B2B marketplace, along with both a full-service and an automated SaaS platform to handle all elements of the ticket sales lifecycle, from ingestion to sales fulfillment.
THE POSITION
Victory Live is looking for an Engineering Manager to lead a team of engineers working across our Ruby, Python, and .NET services. This isn't a pure people-manager role. You'll bring real technical depth, help set architectural direction, and be the person your team looks to when there's no clear answer. You'll also think ahead: understand where your domain needs to go, make the bets, and connect that strategy to your team's day-to-day work.
RESPONSIBILITIESLead and mentor your team, holding a bar for technical excellence, delivery, and stakeholder satisfaction across the engineers who report to youSet technical direction. Guide architecture and technology decisions for your team's systems, working across Ruby, Python, and .NET as the work requiresStay hands-on. Spend roughly 5–10% of your time in code reviews, architectural guidance, and hands-on debugging during critical incidentsTranslate strategy into execution. Define where your domain needs to be in 12–24 months, turn that into team bets and priorities, and own that narrative with stakeholdersPartner cross-functionally. Align technical strategy with product, business, and other engineering teams, and turn high-level vision into actionable plansBuild the team. Hire, develop, and retain engineers, and create a culture where people do their best work and growDrive AI-native practices. Model and push adoption of Claude Code, Copilot, and agentic workflows as a standard part of how your team shipsOwn delivery. Plan capacity, manage tradeoffs, and negotiate scope with stakeholders without compromising quality or team health
REQUIREMENTS8+ years of software engineering experience across production systems3+ years of engineering management experience, with a track record of shipping business-impactful workDemonstrated ability to set technical strategy and connect it to team execution, not just manage deliveryStrong technical depth in at least one of our core stacks (Ruby on Rails, Python/FastAPI, or C#/.NET), with the ability to speak credibly across the othersProven ability to attract, retain, and develop engineering talentActive, deliberate use of AI-powered development tools, with a track record of driving adoption on a teamExcellent written and verbal communication, with the ability to build trust across engineering and non-engineering stakeholders
PREFERRED QUALIFICATIONSExperience managing distributed teams across onshore and offshore locationsBackground in ticketing, marketplaces, e-commerce, or other high-transaction consumer platformsExperience leading a team through an acquisition, platform consolidation, or major system migration
WHY VICTORY LIVEYou'll build the infrastructure live events run on; millions of tickets, hundreds of venues, many of the largest teams and events in the worldA lean team where decisions move fast and your code reaches real fans, often the same weekEvery release has stakes. Every improvement is feltHigh expectations, low tolerance for politics, and a culture built on writing well and shipping with care
OUR VALUESWe build the systems that power live event ticketing, and we hold a high bar for how we do it. Four principles run through everything:Quality of life. Sustainable processes over heroics. Nobody should be a single point of failure, and nobody should be afraid to take a vacationQuality of code. Clarity over cleverness. If a teammate needs a long explanation to follow your code, it needs simplifying. Tests prove your work; they aren't optionalProtection of production. Every change is reviewed, tested, and observable. We build with monitoring in mind from day one so we find problems before our users doShared knowledge. We work across time zones, so we communicate in the open. Questions go in channels, not DMs, and one answer becomes shared knowledge
ENGINEERING PRINCIPLES
We are an AI-native engineering team. Here is what that looks like in practice:AI-assisted engineering. Every engineer uses Claude, Claude Code, Copilot, and agentic tooling as a routine part of their workflowAsync-first. Most decisions happen in writing through Jira, Confluence, PR descriptions, design docs. We over-communicate on changes and under-communicate on noiseOwnership mindset. Engineers are responsible for what they write and no code reaches production without review. Reviewers are co-ownersObservability is part of "done." If the on-call engineer can't understand a system without reading source, more logging, metrics, and dashboards are neededPreservation of quality of code and life. We write code that is clean, tested, and maintainable so it serves us well over time, and we build sustainable processes so no one burns out or becomes a single point of failureShared knowledge and continued education. We grow as a team by learning from each other through reviews, documentation, and collaboration
OUR STACK & WAYS OF WORKINGVL1 (our core platform), B2B marketplace, distribution integrations, partner-facing APIsWeb & mobile clients, REST APIs, microservicesLanguages: Ruby, Python, Typescript, C-SharpFrameworks and Technologies: Rails, Hanami, FastAPI, .NET, Postgres, DynamoDB, MSSQL Server, Docker, TerraformCloud Providers: AWS, AzureData: Snowflake, dbt, Dagster, AWS, Azure Data Factory, Sigma, AirflowAI tooling: Anthropic / Claude Code, GitHub Copilot, in-house agentic workflowsObservability: Datadog, Grafana, Elastic/Kibana, OpsGenieCollaboration: Jira, Confluence, GitHub, Slack, MiroAsync-first, agile cadences, distributed onshore + offshore teams
BENEFITS & PERKSComprehensive medical coverage100% employer-paid dental, vision, life, and disability insurance401(k) with company matchPaid parental leavePaid time off and company holidaysEmployee wellness and professional development opportunities
Victory Live is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, Veteran status, or another other characteristic protected by state, local or federal law.