Customer ExperienceCustomer Journey MappingEnterprise ArchitectureProcure-To-PaySalesforce.ComSoftware As A Service
Senior (5-8 years) -
UK
2010+ employees
TechnologyAutomotiveSaaSDigital Transformation
Open for applications
Role
Who you are
Strong understanding of customer experience principles and methodologies, with experience implementing customer journey mapping and customer 360 initiatives
Proficiency in data architecture concepts, including data modeling, data governance, and data management best practices
Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization
Strong analytical and problem-solving abilities, with a keen attention to detail and a results-driven mindset
Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively
Desirables
Results-driven mindset
Keen attention to detail
Proficiency in SaaS business models
What the job involves
Designing and implementing scalable, efficient, and innovative solutions that drive business growth and enhance the customer experience.
Championing the importance of data and developing solutions that delight customers.
Driving the adoption of best practices in data architecture, ensuring data integrity, accessibility, and security.
Evaluating and recommending technology platforms and tools to support business objectives and enhance operational efficiency.
Providing technical leadership and guidance to development teams, ensuring alignment with architectural principles and industry standards.
Keyloop is the largest global automotive technology company, dedicated to transforming the automotive retail experience through innovative, connected solutions. With 40 years of expertise, we empower auto retailers and OEMs worldwide, enhancing customer interactions and driving efficiency to cultivate loyalty and optimize profitability across the automotive ecosystem.