RRemoteville
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Enterprise Architect

Skills
Customer ExperienceCustomer Journey MappingEnterprise ArchitectureProcure-To-PaySalesforce.ComSoftware As A Service
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Strong understanding of customer experience principles and methodologies, with experience implementing customer journey mapping and customer 360 initiatives
  • Proficiency in data architecture concepts, including data modeling, data governance, and data management best practices
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization
  • Strong analytical and problem-solving abilities, with a keen attention to detail and a results-driven mindset
  • Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively

Nice to have

  • Results-driven mindset
  • Keen attention to detail
  • Proficiency in SaaS business models

Day to day

  • Designing and implementing scalable, efficient, and innovative solutions that drive business growth and enhance the customer experience.
  • Championing the importance of data and developing solutions that delight customers.
  • Driving the adoption of best practices in data architecture, ensuring data integrity, accessibility, and security.
  • Evaluating and recommending technology platforms and tools to support business objectives and enhance operational efficiency.
  • Providing technical leadership and guidance to development teams, ensuring alignment with architectural principles and industry standards.