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Enterprise Printing Technical Writer

Skills
Computer ScienceAdoptionEnglishFlareMicrosoft WordPrint ManagementReadiness
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Bachelor's degree in Technical Writing Communications English Information Technology Computer Science or related field
  • Four additional years of relevant experience may substitute for the degree
  • 2-5 years of technical writing experience supporting enterprise IT infrastructure hardware enterprise software or federal IT environments
  • Experience creating documentation for complex IT systems infrastructure or enterprise technology implementations
  • Ability to explain highly technical concepts in simple easy-to-understand language
  • Experience gathering technical information from multiple stakeholders and converting it into clear concise narratives
  • Strong understanding of enterprise printing technologies networking concepts print servers print management solutions or comparable infrastructure technologies
  • Experience using Microsoft Office products and documentation graphics and content management tools such as Confluence MadCap Flare Adobe FrameMaker or equivalent
  • Strong editing proofreading organizational and document management abilities
  • Ability to work collaboratively while managing multiple documentation efforts in a fast-paced environment
  • Exceptional attention to detail and commitment to accurate technically sound customer-focused documentation
  • US Citizen or green card holder
  • Willing and able to obtain and maintain Public Trust Clearance
  • Must meet updated ID requirements

Nice to have

  • Federal contracting experience

Day to day

  • Develop and maintain technical documentation for enterprise printing hardware software and supporting infrastructure
  • Create clear implementation guides installation procedures configuration documents runbooks user manuals FAQs and troubleshooting materials
  • Collaborate with engineers architects security analysts support teams and vendors to validate accuracy and keep documentation current
  • Build training materials knowledge articles and centralized repositories that enable standardized processes operational readiness and effective knowledge transfer

Hiring process

  • Click the job link
  • Click the blue Apply button
  • Upload your resume
  • Complete all application steps
  • Fully submit the application