EVP, Operations

Skills
Software As A ServiceAcceleratorBusinessCCMHealthcareMedical TechnologyPE
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Proven senior operator with real decision authority and ownership of outcomes
  • Experience scaling operations in a fast-moving growing environment
  • Self-starter who ramps quickly and delivers without hand-holding
  • Comfortable operating in ambiguity on a complex business
  • Able to hold senior leaders accountable and create productive friction
  • Direct structured decision-ready communicator
  • Systems-minded with active working fluency in AI and automation
  • Strong experience with enough depth for real judgment and enough runway to grow into the seat

Nice to have

  • Fast learner
  • Ambiguous problem solver
  • Accountability driven
  • Systems minded
  • AI curious
  • Direct communicator
  • Structured thinker

Day to day

  • Own the company's day-to-day operating cadence including planning reviews metrics and follow-through
  • Serve as the COO's operating deputy and step in across operations when they are out
  • Drive execution across departments by holding leaders accountable naming blockers and turning ambiguity into structured action plans
  • Build improve and automate workflows and systems using AI as a primary lever
  • Provide decision-ready analysis and clear recommendations to the COO and executive team
  • Keep the organization focused on the highest-priority work that moves the business forward

Hiring process

  • Formal hiring process
  • Required interviews and evaluations
  • Scheduled phone call for official offer