Field Product Specialist
Skills
Analytical SkillsCustomer SatisfactionMarketingMarketing StrategyProduct ManagementProduct SpecialistsResearch Skills
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Graduate degree in a related field or equivalent experience
- 5 years of experience in a product specialist field application customer success construction project management pre-fabrication or related role within the construction industry
- Experience with customer research prototype and beta testing customer success application deployment and adoption
- Analytical mindset with the ability to synthesize field data into actionable insights
- Familiarity with product management processes and tools
- Willingness to travel frequently for customer visits and fieldwork
Nice to have
- Analytical
- Collaborative
- Customer-focused
- Innovative
- Detail-oriented
Day to day
- Conduct in-depth customer research through site visits interviews and surveys to uncover user needs and pain points
- Organize and run prototype and beta testing programs while collecting and analyzing feedback to shape product development
- Act as the main field contact for customers during trials and work closely with product managers engineering sales and marketing to improve products and adoption