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Field Support Engineer

Skills
Customer ServiceField WorkPower ManagementProgrammable Logic ControllerSCADATechnical SupportTroubleshooting
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Bachelor’s degree/HNC/ONC or related qualification in Electrical Engineering Electronics Engineering or a related field
  • Minimum of 3-5 years of experience in servicing and maintaining power management systems, including PLC, SCADA, PME, and networks
  • Strong understanding of power management systems, including hardware and software components
  • Proficiency in using diagnostic tools and software for troubleshooting PLC, SCADA, PME, and network systems
  • Excellent problem-solving and analytical skills
  • Strong communication and interpersonal skills
  • Willingness to travel extensively to various field locations
  • Availability for emergency call-out cover
  • Valid driver’s license and ability to operate field service vehicles
  • Physical ability to perform fieldwork including lifting and climbing

Nice to have

  • Customer Service
  • Field Work
  • Power Management
  • Programmable Logic Controller
  • SCADA
  • Technical Support
  • Troubleshooting

Day to day

  • Providing on-site technical support and expertise to customers
  • Performing routine maintenance and troubleshooting of equipment
  • Implementing and optimizing programmable logic controllers and SCADA systems
  • Traveling to various locations for fieldwork assignments within the UK
  • Collaborating with cross-functional teams to ensure seamless service delivery
  • Training customers and end-users on system functionalities and best practices