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Finance Operations Lead

Skills
Accounts ReceivableBusinessFinanceGoogle SheetsMicrosoft ExcelOperationsSystem Implementations
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 6+ years of experience in finance operations revenue operations order-to-cash quote-to-cash or business operations roles in a software or technology environment
  • Strong experience with billing operations collections spend management and workflow design
  • Comfort with ambiguity and building processes from scratch in a fast-changing company
  • Demonstrated ability to step into an environment with existing team members and establish clarity on roles and ownership
  • Strong systems fluency including Excel and Google Sheets and finance tools such as Ramp Brex Expensify billing platforms and CRM integrations
  • Detail-oriented and operationally rigorous with strong follow-through and customer judgment
  • Excellent cross-functional communication skills

Nice to have

  • Process-oriented
  • Highly organized
  • Ambiguous environment comfort
  • Operational rigor
  • Cross-functional communicator

Day to day

  • Own customer billing operations from contract setup through invoice generation delivery tracking and issue resolution
  • Manage collections workflow and AR follow-up in partnership with account owners while maintaining a professional customer experience
  • Build and improve finance operating processes across expense management vendor onboarding approvals purchasing controls and payment operations
  • Partner with Accounting to ensure transactions flow correctly into the books and month-end close
  • Administer and optimize core tools such as Ramp Brex Expensify billing systems and related workflows
  • Document SOPs define handoffs and create KPI dashboards for billing timeliness collections vendor turnaround and process quality
  • Identify and implement automation opportunities that reduce manual touches and improve accuracy
  • Support contract review from a commercial and financial lens including pricing invoicing implications and approval requirements
  • Establish clear ownership and working structure with the existing finance generalist ensuring accountability is well-defined from day one