Forward Deployed Engineer, Healthcare
Skills
BespokeContextCustomer EngineeringCustomer Relationship ManagementEasily AdaptableHealthcareProduct Marketing
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Experience in software engineering or solution architecture or forward deployed engineering or technical implementation or a similar customer-facing technical role
- Ability to own customer engagements from scoping through delivery and support
- Strong technical execution across custom solutions integrations data transformations and/or applications
- Comfort operating in healthcare data environments including sensitivity to PHI and regulatory considerations
- Strong customer-facing communication and ability to build trust with technical stakeholders
- Ability to bridge customer needs with product and platform capabilities
- High ownership adaptability and comfort operating in ambiguous fast-moving environments
- Bias toward creating reusable systems playbooks tooling and best practices rather than solving the same problem repeatedly
Nice to have
- High ownership
- Adaptability
- Customer focused
- Ambiguity tolerance
- Fast-moving mindset
- Reusable-systems mindset
Day to day
- Own healthcare customer engagements end-to-end, from initial scoping through implementation, delivery, and post-delivery support
- Build custom integrations, data transformations, and applications for complex customer-specific needs, adapting the platform to real-world deployment constraints
- Bridge customer needs with product and platform capabilities by surfacing patterns, blockers, and actionable feedback that can become reusable product features
- Operate with strong judgment in regulated healthcare data environments, communicating tradeoffs, risks, dependencies, and implementation choices clearly
- Create reusable delivery leverage by contributing playbooks, tooling, templates, and best practices that improve future deal execution