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Fraud Associate
Skills
Analytical SkillsAppealsChargebacksData AnalyticsEnglishFraud DetectionOracle Database
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 2+ years of experience with BI tools such as Oracle BI SAP Qlik Tableau Elastic Search or SQL or advanced Excel skills
- Degree in Banking Finance Statistics Data Analytics Economics or similar or hands-on experience in fraud or investigative roles within Payments or Banking
- Acquiring background is highly advantageous
- Direct experience supporting small-to-medium business clients is a big plus
- Clear confident communication in English both spoken and written
- Strong analytical mindset with excellent investigative instincts
- Ability to manage multiple priorities with focus and independence
Nice to have
- Analytical
- Investigative
- Independent
- Organized
- Driven
Day to day
- Monitor and investigate suspicious transactions merchants and third-party activity on a daily basis.
- Analyse fraud patterns using internal BI and external fraud monitoring tools to identify trends and respond quickly.
- Collaborate with internal teams external stakeholders merchants and card schemes to improve fraud detection reduce chargebacks and manage compliance.