Remote French / English Colourist Job in UK eSalon

Who you are

• Must be authorized to work in the UK.
• Must live and be based in the UK.
• Current NVQ Level 2 in Hairdressing or equivalent.
• Available to work Monday-Friday, 9AM-6PM GMT remotely.
• Fluent in English and French, spoken and written.
• Reliable internet connection and distraction free work environment.
• Understanding of colour formulation and theory.
• Excellent verbal and writing skills with good grammar.
• Highly motivated, flexible, & energetic.
• Ability to follow directions.
• Ability to be a strong ambassador for the brand.

Desirables

• Salon experience preferred.
• Lives in or near London.

What the job involves

• Provide hair colour consultations in French and English via phone, email and chat from home.
• Create color formulations via online software.
• Support clients in a contact center environment through phone calls, emails, etc.
• Digitally match clients' desired hair color and encourage repeat orders.
• Proactively build relationships with clients and colleagues to ensure best customer outcome.
• Demonstrate critical thinking by analyzing clients’ objectives and providing appropriate solutions.
• Show openness to new ideas and consider others' opinions objectively.