Remoteville

Remote Future Openings at Help Scout Job in Boston, MA Help Scout

Future Openings at Help Scout Help Scout
Account ExecutivesBrand DesignMarketing AnalyticsProduct DesignScouting
BostonMA


🧑🏽‍💻 Customer Support Platform for Growing Businesses | Try for Free
230+ employees
SaaSCustomer serviceeCommerceProductivity


Role


Who you are

  • Deep commitment to customer satisfaction and excellence
  • Experience in your chosen field with a track record of success
  • Ability to work remotely and meet location-based eligibility requirements.

Desirables

  • Empathy
  • Excellence
  • Remote work eligibility



What the job involves

  • Build and grow products loved by thousands of businesses
  • Contribute to a team focused on inclusivity and excellence
  • Engage in diverse roles across Engineering Finance Sales Marketing and Customer Support.


Application process

  • Submit application
  • Applications reviewed by real humans
  • Potential flagging for future roles

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Company


Company mission

Help Scout is dedicated to enhancing customer support experiences for businesses around the world. Since 2011, they have empowered over 12,000 businesses with tools that combine live chat and email support, along with a comprehensive knowledge base. As a Certified B Corporation, they prioritize a balance between profit and purpose, aiming to positively impact their community while providing powerful customer support solutions.




Company benefits

  • Healthcare coverage
  • Wellness resources



Company values

  • Happy to Help
  • Craft over Convention
  • Progress not Perfection
  • Own the Outcome



Company HQ

Boston
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