Genesys Senior Technical Project Manager

Skills
Computer ScienceBudget ControlBusiness SystemsConstructive FeedbackFocal PointProject ImplementationProject Plans
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Bachelor’s degree in Business, MIS, Computer Science, or related field
  • PMP Certification preferred
  • 5+ years project management experience in professional services environment
  • Experience with deploying IT or business systems projects
  • Ability to build relationships, problem-solve, and collaborate
  • Experience with Contact Centre platform implementation preferred
  • Knowledge of Microsoft Suite of products

Nice to have

  • Scrum Master Certification
  • Consulting services environment experience
  • Supervisory experience in team lead role

Day to day

  • Manage multiple large and medium sized projects with international teams
  • Understand clients' business needs and communicate effectively
  • Establish and nurture relationships with customers