Global Business Development Manager – Partner Ecosystem

Skills
Build Strong RelationshipsEnablementExport AdministrationGo-To-Market StrategyIT OperationsIT Operations ManagementPresentation Skills
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Minimum of 7 years’ experience in solution and service-based sales, business development, or product management, preferably within ITSM, ITOM, or related technology fields.
  • Experience working within a complex matrix organization, collaborating across teams and regions.
  • Strong understanding of ITIL frameworks, ITSM processes, and the evolving landscape of ITOM, including AI-driven solutions like Machine Learning and Natural Language Understanding.
  • Experience in leveraging IT Operations Management for digital transformation.
  • Exceptional communication and presentation skills.
  • Partner Ecosystem and Engagement experience.
  • Ability to build strong relationships with C-suite executives and key stakeholders.
  • Strong fluency in English required.

Nice to have

  • Build Strong Relationships
  • Enablement
  • Export Administration
  • Go-To-Market Strategy
  • IT Operations
  • IT Operations Management
  • Presentation Skills
  • Presentations
  • Sales Enablement

Day to day

  • Lead strategic initiatives to drive business development within the Service Operations space directly into our global partner ecosystem.
  • Accelerate growth through the Now Platform, leveraging AI and automation capabilities to enhance partner solutions and customer outcomes.
  • Develop and execute go-to-market strategies, enablement programs, and partner engagement to expand ServiceNow’s reach and leadership in Service Operations.

Hiring process

  • Not provided