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Remote Global Support L2 Engineer Job in United States OutSystems

Global Support L2 Engineer OutSystems
Android StudioProtocolsFTPHypertext Transfer ProtocolInternet Protocol SuiteSOAPSecure ShellTechnical SupportTroubleshootingXcode
Mid-level (3-4 years) - 
United States


The low-code platform for your high-stakes software.
2030+ employees
B2BSaaSProductivityTechnology

Open for applications

Role


Who you are

  • Degree in Engineering or technology-related fields
  • Tech savviness
  • Drive to solve complex problems
  • Ability to break down complex problems
  • Fluency in English

Desirables

  • Knowledge in troubleshooting Application Servers (IIS)
  • Knowledge of Databases: SQL Server, Oracle, MySQL
  • Knowledge of network protocols: TCP/IP, HTTP, HTTPS, FTP, DNS, SMTP, SSH
  • Experience with .NET web apps, Java, JavaScript, REST web services, SOAP web services, CSS, HTML, REACT, Objective C, iOS Apps, XCode, Android Studio, Cordova/PhoneGap


What the job involves

  • Troubleshoot platform-related issues
  • Provide solutions and alternative approaches, negotiating with customers
  • Identify performance bottlenecks and perform root-cause analysis using logging and troubleshooting tools
  • Bridge with R&D issues and priorities for product improvement
  • Interact with varied people from different countries, backgrounds, and cultures

Application process

  • Apply online
  • Pre-screening call
  • Technical interview
  • Final interview

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Company


Company mission

OutSystems is a global leader in software innovation, providing a low-code platform that revolutionizes application development. By automating the software lifecycle, OutSystems empowers organizations to develop mission-critical applications swiftly and efficiently. With a focus on leveraging GenAI and delivering software up to 10 times faster than traditional methods, OutSystems enables businesses to adapt to changing demands and achieve their strategic goals, fostering a culture of innovation and excellence.



Company benefits

  • Career progression opportunities
  • Global work environment
  • Company culture of transparency
  • Teamwork and excellence


Company values

  • Innovation
  • Excellence
  • Collaboration
  • Diversity


Company HQ

Boston
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