What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Experience in customer service or support roles ideally within tourism travel or real estate
- Available to work full-time Monday to Friday 9:00 AM to 6:00 PM
- Fluent in English and French
- Comfortable managing multiple priorities while maintaining a calm organised approach
- Warm optimistic solution-focused attitude
- Right to work in the UK
Nice to have
- Integrity
- Empathy
- Calm under pressure
- Organised
- Warm
- Optimistic
Day to day
- Act as the dedicated point of contact for clients and respond promptly to inquiries using tools like Zendesk.
- Manage logistics with care and efficiency to ensure smooth relocation experiences.
- Support clients during off-hours through the emergency helpline and provide reliable assistance when needed.
- Build strong supplier relationships and negotiate solutions that improve aftercare and service outcomes.
Hiring process
- Apply today