Remote Head of Advertiser Success / Customer Success Job in London, UK iion

Who you are

• 7+ years of programmatic advertising experience with proven commercial acumen
• Experience in building and leading a remote team in the programmatic advertising industry
• Hands-on experience with ad tech platforms (DSP) or programmatic service providers
• Proven track record in creating media proposals for agencies and growing client relationships
• Experience in game advertising will be highly regarded
• Thrives in fast-paced remote startup environments
• Values agility, challenging the status quo, ownership, and collaboration
• Excellent written and verbal English communication skills

Desirables

• Adaptability
• Challenge the status quo
• Ownership
• Team collaboration

What the job involves

• Build, coach and lead our team of Advertiser Success Leads, Campaign Managers and designers to ensure iion becomes the preferred partner for all gaming activities for our clients.
• Foster and maintain client relationships, providing data-driven insights and ensuring long-term satisfaction.
• Lead client onboarding, develop standardized procedures, and promote continuous learning and innovation within the team.