Head of People Operations

Skills
DevopsAdoptionBusinessBusiness Relationship ManagementDesign ProgramsHuman ResourcesProfessional Services
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Experience in a government contracting consulting or professional services environment
  • Experience as a people operations leader or similar role
  • Experience scaling people operations in a fast-growing organization
  • Demonstrated experience building high-performing mission-driven workplace cultures
  • Sound judgment balancing transparency with confidentiality privacy and risk
  • Experience recruiting design and technology professionals
  • Experience working with remote teams
  • Awareness of relevant labor laws and how to comply with them
  • Ability to operate at strategic and tactical levels
  • Excellent interpersonal motivational and relationship management skills
  • Organized detail-oriented and quality-minded
  • Superior written and oral communication skills
  • Strong data and analytical skills
  • Comfortable navigating HRIS ATS and performance management tools
  • Passionate about creating better public outcomes through great government services
  • A mindset and work approach that aligns with our core values
  • Ability to travel for work from time to time

Nice to have

  • Mission-driven
  • Analytical
  • Detail-oriented
  • Strategic
  • Collaborative
  • High integrity

Day to day

  • Lead people operations across the company to attract empower and retain public interest technologists
  • Manage the talent life cycle including workforce planning onboarding and strategic talent pipeline development
  • Own HR functions such as employee relations labor law compliance compensation research HRIS optimization performance management engagement training and succession planning