Head of Products and Propositions
Skills
B2CBusiness-To-BusinessCustomer InsightCustomer-Premises EquipmentFibreNew MediaProduct Development
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Experience in a senior role within a proposition function preferably in a broadband, leading UK Telco or Media or SaaS company – B2B or B2C
- An innovative but pragmatic thinker able to come up with ideas that will delight our customers but also make commercial sense and are technically realistic
- Proven ability to manage multiple projects and meet deadlines
- Able to lead a virtual team from across the business in taking a proposition from concept to market
- Strong analytical, numeracy, commercial, and Microsoft literacy
- Ability to size market opportunities for a proposition in terms of volumes, price, revenues and profits, using robust insight and data
- Expert user of customer insight: working with and distilling multiple and disparate insights and data sources into compelling and actionable recommendations
- Excellent communicator (both written and verbal) with ability to influence and confidently lead discussions with all employees from customer facing to the Senior Leadership Team
- A supportive and inclusive leader able work collaboratively in a cross-functional team environment
Nice to have
- Confident
- Energetic
- Seasoned
Day to day
- Monitor and manage the in-life performance of customer propositions
- Engage with internal and external stakeholders to gain buy-in for product initiatives
- Facilitate new propositions ideation, evaluation, and business cases using customer needs and market trends
Hiring process
- Send an up-to-date CV to: Paul Blunt at Connect Fibre paul.blunt@connectfibre.co.uk. All applications will remain strictly confidential.