Head of Service Development
Skills
Analytical SkillsAstuteBusiness Relationship ManagementCoachingConflictFacilitationLeadership
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Experience in strategy development and business performance coaching
- Strong commercial acumen with P&L experience
- Experience working within a multi-site clinical environment
- Ability to work in matrix leadership and drive change
- Excellent stakeholder relationship management facilitation and team-building skills
- Strong verbal and written communication skills
- Ability to motivate challenge and engage teams
- Comfortable managing conflict and complex relationships
- Ability to prioritise effectively in a fast-paced organisation
- Knowledge of ophthalmology service provision beneficial
- Experience of a partnership model beneficial
Nice to have
- Commercial
- Courageous
- Compassionate
- Collaborative
- Curious
- Strategic thinker
- Natural gravitas
- Process improvement focus
Day to day
- Support partners to drive profitable growth through annual and 3-year plans
- Identify performance improvement opportunities including new treatments incremental gains location strategy and cost management
- Act as a conduit between OJV partners and the support office while protecting the brand and improving patient care
- Lead change projects share best practice and help standardise patient pathways across multiple sites
Hiring process
- Short video interview
- Face to face interview in London or Nottingham