Healthcare Technical Writer

Skills
Software Development Life CycleEditingManualsOnline HelpQuality ManagementSoftware DocumentationTechnical Writers
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Proven working experience in technical writing of software documentation
  • Ability to deliver high quality documentation with attention to detail
  • Quickly grasp complex technical concepts and make them understandable
  • Experienced with Electronic Healthcare Records and/or Electronic Medical Records applications
  • Excellent written skills in English
  • Strong knowledge of word processing platforms like Microsoft Office
  • Familiarity with Software Development Lifecycle and software development

Nice to have

  • Experience with video creation
  • Knowledge of content posting on social media
  • Understanding of reuse and single-sourcing
  • Familiarity with EHR/EMR applications
  • Strong written English

Day to day

  • Work with internal teams to understand product and documentation requirements
  • Produce high-quality documentation appropriate for its audience
  • Write user interface text, online help, and developer guides
  • Create tutorials for end-users on various applications
  • Assist with content posting on social media platforms
  • Work with technical and market teams to create, edit, and post blogs and press releases
  • Analyze content for reuse and single-sourcing opportunities
  • Create and maintain information architecture for written content

Hiring process

  • Candidate must provide sample documentation of user guide and training materials