Remote HR Case Manager Job in Kent, UK Iceland Foods

Who you are

• Manage a portfolio of HR cases, schedule and prioritize activities.
• Provide face-to-face support on complex people matters, including hearings and appeals.
• Offer solutions that recognize legal and regulatory requirements.
• Coach managers on people management aspects.
• Ensure accurate case management records, manage cases proactively.
• Proven track record managing complex HR cases.
• Up-to-date knowledge of UK employment law.
• Clear and confident communication style.
• Strong partnership skills with stakeholders.
• CIPD qualified (Level 7) preferred.
• Commercial and pragmatic HR solutions approach.
• Flexible and agile work style.
• Good analytical and problem-solving skills.
• Full UK Driving license.

Desirables

• Clear communication.
• Confident and engaging.
• Collaborative.
• Strong partnership skills.
• Analytical and problem-solving skills.

What the job involves

• Provide a professional, proactive HR advisory service to managers via telephone and written communications.
• Offer advice and guidance on complex people matters focusing on optimal outcomes for both business and colleagues.
• Actively support managers in managing serious and complex employment issues, considering commercial and legal frameworks.