Remote HR Coordinator Job in United States Mitratech

Who you are

• 1 or more years of experience working in a Human Resources, customer service or research role
• Stellar customer service skills with a professional sense of compassion for difficult situations
• Intermediate or greater Microsoft Office suite skills
• Excellent interpersonal, communication, and presentation skills
• Ability to build strong relationships and work well with peers, managers, and clients
• High level of discretion and ability to follow policies on confidentiality
• Ability to communicate with a wide variety of audiences
• Ability to meet conflicting deadlines, manage multiple priorities with minimal supervision
• Ability to work in a loud environment and manage distractions
• Strong reading comprehension, internet navigation and research skills
• Strong customer service skills; ability to listen to and understand complex HR issues
• Ability to organize and efficiently manage multiple priorities with a sense of urgency
• Ability to manage heavy telephone, email, and other message format volume
• English proficiency - written and verbal

What the job involves

• The HR Coordinator is responsible for answering phones, assigning work, conducting research, creating documents, triaging client matters, and collaborating with the rest of the HR services team.
• The person in the role will develop initial responses to questions, edit documents, and review submissions.
• The individual who fills this role needs to have a strong customer service orientation and be comfortable working in a fast-paced and high phone volume environment that is frequently changing with frequent interruptions.
• This role involves flexibility, quickly switching from one topic to another, and one communication medium to another.