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HR Operations and Service Senior Consultant II
Skills
AnalyticsContinuous ImprovementData AnalyticsOperations ManagementOptimizationProcess OptimizationReadiness
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 3 or more years of experience in HR Operations Shared Services Service Delivery HR Programs Analytics or related disciplines
- Strong analytical and reporting capabilities with the ability to translate data into actionable insights
- Experience supporting service delivery models operational processes and stakeholder partnerships
- Demonstrated process improvement and problem-solving capabilities
- Strong communication and collaboration skills
Nice to have
- Analytical
- Collaborative
- Process-oriented
- Detail-oriented
- Continuous improvement mindset
Day to day
- Analyze HR service delivery metrics case trends employee experience data and operational performance indicators to uncover actionable insights.
- Develop reports and dashboards that help HR Operations leadership and COE partners make informed decisions.
- Maintain accurate knowledge content facilitate training and support process improvements that enhance service quality and operational consistency.