RRemoteville
Atlas HXM logoAtlas HXM

HR Operations Lead – Europe

Skills
Client RelationsGlobal Human Resources ManagementHuman ResourcesMentoringOperations ManagementShared ServicesStakeholder Management
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 7+ years of HR operations or HR service delivery experience with multi-country scope
  • Experience leading HR service delivery teams and managing escalations
  • Strong knowledge of regional employment laws and HR compliance requirements
  • Proven experience managing case operations with defined KPIs and SLAs
  • Experience operating in a matrixed cross-functional environment
  • Bachelor’s degree in Business Human Resources or related field or equivalent experience
  • Fluency in English additional regional language(s) preferred
  • Experience covering Belgium Denmark Finland Germany Iceland Luxembourg Netherlands Norway Sweden and Switzerland

Nice to have

  • Strategic
  • Analytical
  • Customer-focused
  • Detail-oriented
  • Collaborative
  • Process-driven
  • Adaptable

Day to day

  • Oversee regional HR service delivery across multiple European countries with a strong focus on accuracy and compliance
  • Handle complex and sensitive escalations directly with employees clients and internal partners while documenting clear resolutions
  • Standardize workflows improve controls and support transformation initiatives that enhance service quality efficiency and employee experience
  • Collaborate closely with Payroll Legal Finance Shared Services and vendors to ensure consistent scalable and compliant HR operations

Hiring process

  • Apply below
  • Background check after offer
  • References may be requested at final stage