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HR Operations Specialist
Skills
Acquisition ProfessionalBenefits AdministrationConfidentialityHR OperationsHR PoliciesHuman ResourcesOnboarding
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Strong customer service orientation and confidentiality
- Solid verbal, written, interpersonal, and telephone communication skills
- Ability to identify critical situations and escalate per process
- Teamwork orientated with strong collaboration skills
- Ability to multitask while remaining detail-oriented
- Strong time management skills
- Strong Microsoft PowerPoint, Excel, and Word skills
Day to day
- Work in partnership with L&D, Talent & Workday COEs and HRBPs
- Provide an excellent customer centric service to people and managers
- Enhance HR processes for effective and efficient HR operations
- Produce employment contracts
- Liaise with onboarding candidates and manage pre-employment screening
- Maintain employee records and collate data for payroll
- Ensure HR data accuracy and manage leave balance within systems
- Responsible for benefits administration
Hiring process
- 30-minute Teams call with the Talent Acquisition professional
- 1st stage Teams interview with members of the HR team
- 2nd stage in-person interview with the Hiring Manager