HR Service Specialist (Junior HR Generalist)
Skills
Critical ThinkingHR PoliciesHR ReportingMicrosoft ExcelOracle DatabasePeoplesoftRecruiting
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Approximately 3 years of experience as an HR Generalist or HR Specialist
- Experience supporting employee relations HR operations recruitment staffing support performance management and HR policy interpretation
- Excellent verbal and written communication skills
- Strong critical thinking and problem solving abilities
- Demonstrated customer service orientation
- Ability to remain calm under pressure and handle sensitive employee situations professionally
- Strong interpersonal skills with the ability to influence and build relationships with managers
- Proficiency with Microsoft Office Suite Microsoft Excel and Microsoft Teams
Nice to have
- Strong organizational skills
- High attention to detail
- Confidential
- Sound judgment
- Adaptable
- Independent worker
- Collaborative
- Stakeholder management
Day to day
- Serve as the first point of contact for managers with HR questions and employee matters.
- Provide guidance on HR policies attendance concerns corrective actions and employee relations issues.
- Conduct intake conversations gather relevant facts document concerns and escalate complex cases to HR Business Partners when needed.
- Support recruitment activities internal job changes hiring workflows HR operations and basic HR reporting while maintaining confidentiality and service quality.