HR Shared Services Specialist

Skills
AdoptionContinuous ImprovementData IntegrityDirect AccessEnglishMicrosoft WordService Centers
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Bachelor’s degree in Human Resources Business Administration Management or related field
  • 3+ years HR experience preferably in a shared service center environment
  • Experience with Workday HR information system
  • Good knowledge of UK employment law
  • Strong knowledge of HR processes across the employee lifecycle
  • Experience contributing to HR projects and change management
  • Experience with continuous improvement and problem solving
  • Ability to work fast with excellent attention to detail
  • Ability to maintain confidentiality and discretion
  • Ability to work independently with minimal oversight
  • Strong technology skills including Workday HCM Microsoft Outlook Teams Word Excel PowerPoint SharePoint and DocuSign
  • Excellent verbal and written communication skills in English
  • Strong interpersonal and collaboration skills in a remote multi-country setting

Nice to have

  • Detail oriented
  • Analytical
  • Proactive
  • Organised
  • Collaborative
  • Discreet
  • Adaptable

Day to day

  • Manage HR transactions across the employee lifecycle with strong accuracy and compliance in a centralized shared service model.
  • Handle employee inquiries promptly and support managers and HR partners with clear guidance on Workday and other HR systems.
  • Drive process improvement and project support by reviewing workflows, strengthening controls, and helping implement optimization and automation initiatives.