Remoteville

Remote Human Resources Coordinator Job in United States Afni, Inc.

Human Resources Coordinator Afni, Inc.
$43000 - $50000
Human Resources
Entry-level/graduate - Junior (1-2 years)
United States
6565+ employees
Customer serviceConsultingCommunicationHR


Role


Who you are

  • Associates degree or equivalent experience
  • One to three years of human resources or other relevant experience preferred
  • Demonstrated proficiency with Microsoft Office 365
  • HRIS and applicant tracking system experience a plus
  • Strong verbal and written communication skills
  • Ability to self-direct and handle multiple tasks and shifting priorities
  • Strong organization skills and attention to detail
  • Seeks collaborative solutions to organizational needs
  • Builds cross-functional relationships and demonstrates emotional intelligence
  • Articulates process and rationale behind decision making
  • Demonstrates advanced interpersonal, consulting, and coaching capabilities

Desirables

  • organized
  • excellent communication
  • problem-solving
  • discretion
  • empathy



What the job involves

  • Monitor and maintain HRIS records including processing for new hires, separations and status changes
  • Conduct new hire orientations, employee focus groups & feedback sessions and exit interviews
  • Create and audit employee relations policy and procedure
  • Administer performance management at agent and first line leader levels
  • Initiate and/or monitor survey action plans to increase engagement, productivity, & retention
  • Maintain and coordinate employee recognition programs
  • Conduct investigations, respond to employee relations issues, and document findings
  • Facilitate the internal requisition process for non-agent positions
  • Provide support to Talent Acquisition during critical needs hiring

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Company


Company mission

When people reach for their phones, use laptops, or grab their tablets, Afni's contact center teams are there to provide prompt and friendly help. Afni is a global team dedicated to helping companies develop meaningful and profitable relationships with customers. Since its inception in 1936 as a consumer collections agency, Afni has evolved to offer channel strategies and customer lifecycle solutions, allowing clients to connect with their customers through their preferred channels for various purposes.




Company benefits

  • Health insurance
  • 401(k)
  • Paid time off



Company values

  • Customer-centricity
  • Collaboration
  • Innovation
  • Integrity
  • Engagement



Company HQ

Bloomington
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