RRemoteville
HiBob logoHiBob

Implementation Manager - Benefits & Payroll

Skills
Software As A ServiceADP PayrollAsanaHuman ResourcesIntegrated SystemsOralPayroll Systems
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • In depth knowledge of implementation and configuration of benefits administration solutions and US Payroll systems
  • Strong understanding of the implementation lifecycle and ability to meet go-live deadlines
  • Experience managing multiple customers simultaneously with competing deadlines and priorities
  • Experience guiding customers through system integrations and delivering in-depth training sessions
  • Ability to spot anomalies in payroll processes and perform complex reconciliations
  • Good understanding of SaaS and the technology industry
  • Strong problem-solving skills and ability to think outside the box
  • Ability to interact with product specialists and development teams around delivery and roadmap
  • Can-do approach with the ability to thrive under pressure
  • Excellent client-facing and internal communication skills
  • Excellent written and verbal communication skills
  • Solid organisational skills including attention to detail and multitasking skills
  • Desire to work in a fast-paced startup environment
  • Strong work ethic integrity and desire to succeed

Nice to have

  • Global team experience
  • Startup minded
  • Detail oriented
  • Proactive
  • Self-starter

Day to day

  • Configure, implement, and launch US payroll and benefits administration systems for HiBob clients
  • Guide new customers through onboarding with clear, expert support and trusted advice
  • Resolve payroll and benefits issues while ensuring accurate setup, strong communication, and smooth project delivery