Implementation Specialist
Skills
Account ManagementAccounting BalancesCustomer Relationship ManagementData AnalysisData CollectionPayroll AdministrationSoftware Documentation
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Two to three years payroll experience
- Strong analytical skills
- Strong problem solving skills
- Strong time management skills
- Excellent written communication skills
- Excellent verbal communication skills
- Detail oriented
- Ability to manage multiple tasks
- Ability to work in a fast paced environment
- Ability to work in a deadline oriented environment
- Hungry to learn
- Humble enough to listen
- Ability to build deep relationships
- Understand and embody DP Core Values
Nice to have
- Detail oriented
- Fast paced
- Deadline driven
- Relationship focused
- Humble
- Curious
- Team oriented
Day to day
- Serve as the main point of contact for new clients throughout the implementation journey, guiding them with clear communication and steady coordination
- Build customized payroll platforms by aligning sold services with the needs of internal departments and the client’s payroll setup
- Collect and reconcile payroll data to balance the new system against prior quarterly and individual payroll information
- Communicate status updates across teams and coordinate additional product setup to ensure a smooth implementation experience
