Implementation Specialist

Skills
Account ManagementAccounting BalancesCustomer Relationship ManagementData AnalysisData CollectionPayroll AdministrationSoftware Documentation
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Two to three years payroll experience
  • Strong analytical skills
  • Strong problem solving skills
  • Strong time management skills
  • Excellent written communication skills
  • Excellent verbal communication skills
  • Detail oriented
  • Ability to manage multiple tasks
  • Ability to work in a fast paced environment
  • Ability to work in a deadline oriented environment
  • Hungry to learn
  • Humble enough to listen
  • Ability to build deep relationships
  • Understand and embody DP Core Values

Nice to have

  • Detail oriented
  • Fast paced
  • Deadline driven
  • Relationship focused
  • Humble
  • Curious
  • Team oriented

Day to day

  • Serve as the main point of contact for new clients throughout the implementation journey, guiding them with clear communication and steady coordination
  • Build customized payroll platforms by aligning sold services with the needs of internal departments and the client’s payroll setup
  • Collect and reconcile payroll data to balance the new system against prior quarterly and individual payroll information
  • Communicate status updates across teams and coordinate additional product setup to ensure a smooth implementation experience