Implementation Specialist

Skills
Account ManagementAccounting BalancesCustomer Relationship ManagementData AnalysisData CollectionPayroll AdministrationSoftware Documentation
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Two to three years of payroll experience
  • Strong analytical skills
  • Strong problem solving skills
  • Strong time management skills
  • Excellent written communication skills
  • Excellent verbal communication skills
  • Detail oriented
  • Ability to manage multiple tasks
  • Ability to work in a fast paced environment
  • Ability to work in a deadline oriented environment
  • Hungry to learn
  • Humble enough to listen
  • Ability to build deep relationships
  • Understand embrace and embody DP Core Values

Nice to have

  • Analytical
  • Detail oriented
  • Adaptable
  • Relationship driven
  • Fast paced

Day to day

  • Serve as the main point of contact for new clients throughout the implementation journey.
  • Build and configure customized payroll solutions in coordination with sales and cross-functional teams.
  • Collect and reconcile payroll data to balance the new system against prior payroll records and ensure accurate setup.
  • Communicate status updates clearly and coordinate additional product setup with internal departments.