RRemoteville

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Implementation Specialist

Skills
Analytical SkillsBusiness ProcessCustomer ExperienceCustomer Relationship ManagementIndustry StandardsMicrosoft WordNeeds Analysis
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Minimum 3 years of relevant experience preferably in PEO or payroll services
  • Bachelor's degree or equivalent work experience
  • Experience with PrismHR highly preferred
  • Experience working with a sales team highly preferred
  • Proficient in Microsoft Office Suite including Word Excel PowerPoint and Access
  • Proven ability to manage and prioritize multiple tasks efficiently
  • Strong verbal written and presentation communication skills
  • Ability to build and maintain professional client relationships
  • Strategic thinker with a hands-on adaptable approach
  • Comfortable working in a fast-paced dynamic environment
  • Ability to travel as required

Nice to have

  • Analytical
  • Detail-oriented
  • Self-starter
  • Adaptable
  • Customer-focused
  • Collaborative

Day to day

  • Manage new client onboarding and ongoing maintenance for HR payroll benefits and compliance services
  • Conduct discovery meetings evaluate existing systems and build detailed implementation plans with timelines and milestones
  • Customize platform configurations oversee data migration coordinate integrations provide training support and resolve implementation issues