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Implementation Specialist

Skills
Critical ThinkingCustomer ExperienceData AnalyticsEasily AdaptableGLPayroll ProcessingProfessional Employer Organization
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Bachelor’s degree in Human Resources Business Administration Information Systems or related field or 3–5 years of relevant experience
  • Experience in payroll processing implementation client onboarding client services or project management within PEO HR outsourcing payroll or HRIS environments
  • PrismHR experience as a technical service provider required
  • Strong customer-facing experience in an implementation or onboarding role
  • Ability to manage multiple client implementations simultaneously
  • Superior attention to detail with data analysis and critical thinking skills
  • Process improvement mindset with ability to identify inefficiencies and suggest improvements
  • Adaptability and flexibility in a fast-paced environment with shifting priorities

Nice to have

  • Client-focused
  • Highly organized
  • Collaborative
  • Detail-oriented
  • Adaptable
  • Process-minded

Day to day

  • Manage multiple client implementations and coordinate cross-functional work with HRIS Payroll Operations Implementation and Sales teams
  • Convert client data configure payroll systems and troubleshoot issues with precision and strong attention to detail
  • Train new clients support payroll processing and improve internal processes through documentation and knowledge sharing