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Implementation Specialist

Skills
Critical ThinkingCustomer ExperienceData AnalyticsEasily AdaptableGLPayroll ProcessingProfessional Employer Organization
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Bachelor’s degree in Human Resources Business Administration Information Systems or related field or 3–5 years of relevant experience in payroll processing implementation client onboarding client services or project management
  • PrismHR experience as a technical service provider required
  • Strong customer-facing experience in an implementation or onboarding role
  • Ability to work collaboratively within a cross-functional team
  • Project management and organizational skills with ability to manage multiple client implementations simultaneously
  • Superior attention to detail and strong data analysis and critical thinking skills
  • Process improvement mindset with ability to identify inefficiencies and suggest improvements
  • Adaptability and flexibility in a fast-paced environment with shifting priorities

Nice to have

  • Collaborative
  • Detail-oriented
  • Process-driven
  • Adaptable
  • Client-focused

Day to day

  • Manages new client payroll and HRIS implementation projects with precision and strong attention to detail
  • Converts, maps, audits, and configures payroll data while troubleshooting system issues and supporting live client training
  • Collaborates across payroll, HRIS, operations, implementation, and sales teams to ensure smooth onboarding and ongoing service