We’re the bank that turns possibilities into progress.

We understand our customers, their worlds, and what matters to them. We help them see the opportunities and navigate a rapidly changing world. And we’re simplifying our business so that we can anticipate our customers’ needs and react to them quickly.

Our business is UK centred and covers retail, commercial and private banking customers, with more offshore and further afield. Our services bring together our people’s incredible specialist knowledge with a sense of innovation, and carefully designed technology-driven journeys.

As one of the leading supporters of UK business, we’re using enterprise as a force for change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove them.

That includes learning and education, whether directed at young people or building financial confidence in adults. And by fostering a leading learning culture in our business, our people also prosper.

NatWest Group

Join us as an Inclusion Consultant

Act as an Inclusion subject matter expert, helping to shape the bank's Inclusion priorities and delivering initiatives that support meaningful change across the organisationUse internal and external insight, research and partnerships to inform strategic priorities, benchmark progress and identify future opportunitiesPlay an important role in delivering the bank's Inclusion strategy, helping strengthen an inclusive culture, supporting business decision-making and driving positive outcomes for colleagues, customers and communities

What you'll do

In this role, you'll help shape and deliver the bank's Inclusion strategy, translating strategic priorities into practical actions and sustainable outcomes. Using market insight and evidence-based recommendations, you'll proactively identify and manage inclusion related risks, ensuring activity remains aligned to the bank's purpose, behaviours and regulatory obligations.

Working closely with senior leaders, the People function and business stakeholders, you'll embed inclusive considerations into how we operate, make decisions and serve our customers. We'll look to you to help foster an inclusive culture where colleagues can thrive and support the delivery of inclusive products and services.

Your Work Will Focus On

Acting as a trusted adviser and subject matter expert on inclusion, helping embed inclusion and accessibility considerations into business decisions, policies, processes and colleague experiencesBuilding strong relationships with business leaders, centres of expertise, suppliers, networks, external partners and industry organisationsLeading and contributing to strategic projects that strengthen inclusion and accessibility and improve colleague and customer outcomesUsing data, management information and external insight to identify opportunities and inform future prioritiesCoaching and influencing stakeholders across the organisation, providing expert guidance on inclusion related activityMeasuring impact, assessing risks and using evidence to drive continuous improvementSupporting the design of inclusive and accessible products, processes and services

The skills you'll need

We're looking for a commercially minded Inclusion Consultant who can influence how inclusion is embedded across the organisation. You'll bring a strong understanding of reputation management, employment law and the UK Equality Act, alongside experience in change, process improvement and organisational transformation.

You'll use your consulting and relationship building skills to support effective decision making, drive accountability and support meaningful outcomes. You'll also be comfortable working with senior stakeholders and building trusted relationships across internal and external networks.

You'll Demonstrate

Experience within financial services or another highly regulated industryKnowledge of employment legislation, accessibility and inclusion principlesKnowledge of organisational development, human resources, culture change or employee relationsExperience influencing customer propositions and service designExperience proactively managing risk, compliance and reputational issues within a complex organisationExcellent communication and presentation skills, with the confidence to influence senior stakeholders