IT Business Relationship Manager

Skills
BusinessBusiness InitiativesBusiness Rule Management SystemContinuous ImprovementInformation TechnologyPresentationsStaff Development
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Bachelor’s degree in Information Systems Computer Science Engineering Business or technical discipline
  • 5+ years managing and directing an IT function
  • 5+ years facilitating business initiatives and projects
  • Experience in strategic IT planning and execution
  • Professional certification such as CBRM PMP or equivalent experience
  • Working knowledge of project management methodologies and systems
  • Advanced knowledge of pharma commercialization process
  • Advanced knowledge of LIMS and related lab software
  • Ability to communicate with technical and non-technical individuals
  • Strong client service focus and follow-through
  • Excellent organizational interpersonal communication and presentation skills

Nice to have

  • Strategic thinking
  • Collaborative leadership
  • Change leadership
  • Business partner mindset
  • Executive presence
  • Analytical mindset
  • Process improvement focus

Day to day

  • Serve as the primary liaison between IT and business stakeholders to align technology strategy with business goals.
  • Lead strategic and operational planning for technology, AI, and automation initiatives that improve revenue, EBITDA, and efficiency.
  • Assess vendors and platforms, drive continuous improvement, and guide the deployment and modernization of systems across business units.

Hiring process

  • Contact recruiter for accommodation if needed
  • Complete online application
  • Participate in formal interview process