IT Design Leads, Patient Support Program
Skills
Computer ScienceAdoptionBusiness Process ManagementCost EngineeringFactoringHealthcarePSP
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Master's degree in computer science Information Systems Engineering or related field plus 2 years of IT experience
- 2 years experience with Salesforce Service Cloud and related platforms
- 2 years experience with Salesforce Marketing Cloud
- 2 years experience with HPALM
- 1 year experience with Copado Authenticx and Infinitus platforms
- 2 years experience with PSP ecosystems and patient-centric digital solutions in healthcare or life sciences
- 2 years experience in systems integration data management and workflow optimization
- 2 years experience leading global or regional technology initiatives
- 2 years experience building integrations with Dell Boomi
- 1 year experience developing within GxP environment including IQ preparation and execution
- 2 years experience inspiring and leading teams through change
Nice to have
- Curious minds
- Innovative
- Collaborative
- Inclusive
- Flexible
- Leadership
Day to day
- Implement new technologies to expand the Salesforce Service Cloud ecosystem and integrated third-party applications
- Lead Salesforce Service Cloud and Marketing Cloud implementations across global regions while ensuring compliance with healthcare regulations
- Provide strategic guidance on SDLC development practices testing standards project governance and process optimization
- Engineer scalable integrations across Service Cloud Marketing Cloud ERP and vendor systems to improve data flow user experience and efficiency
- Build partnerships with business technology teams mentor developers and drive innovative patient support solutions
Hiring process
- Send resumes by mail to EMD Serono Attn Req#300306
- Apply online at careers.emdgroup.com