IT Mobile Engineer

Skills
Customer ServiceDatabasesMobile TelephonyNetworkingOffice 365System AdministrationTechnical Support
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Experience in IT support for at least four years
  • Proficiency in supporting Windows, Office 365, Azure, VPN, and mobile phones
  • Knowledge of network and telephony systems
  • Ability to work independently and manage workloads
  • Excellent customer service skills

Nice to have

  • collaborative
  • creative
  • self-managing
  • excellent customer service skills
  • experienced with VIP support

Day to day

  • Provide first to third line IT support to manufacturing sites
  • Assist with IT incidents and requests following department guidelines
  • Support the CFO, CEO, and high-level staff with IT issues