Founded in London in 1912, Biffa is a leading UK nationwide integrated waste management business providing collection, treatment, recycling and technologically-driven energy generation services. Through the expertise of our people and investment in technology we promote and deliver sustainable waste management solutions.

We provide an essential service to satisfy the business needs of our commercial, industrial and public sector customers throughout the UK, and help them to meet their legal obligations and corporate responsibility commitments.

We employ 10,000 people and collect waste from thousands of businesses and millions of households across the UK each day.  

Our surplus food redistribution partnership with Company Shop Group, and our environmental work with BiffaAward and Waste Aid, also have wider benefits for the UK and beyond. 

Since 2002 we’ve reduced our carbon emissions by 70 per cent and aim to be net zero by 2050.  



Biffa

We’re here to change the way people think about waste. 

A quick look at the role.

As Product Delivery Manager, you'll play a key role in the day-to-day delivery and development of Biffa's Microsoft Dynamics 365 platform. This is a varied, hands-on role combining Agile delivery and Scrum leadership with structured project management, from leading sprint ceremonies and backlog delivery to managing platform upgrades, major enhancements, integrations and M&A-driven change. You'll be equally comfortable leading a stand-up, unblocking a delivery team and managing a complex project through to successful delivery.

Your Core Responsibilities

Lead the day-to-day Agile delivery of the Product team, facilitating Scrum ceremonies and ensuring effective sprint planning, execution and continuous improvementOwn the Azure DevOps backlog and sprint boards, ensuring accurate work items, priorities and delivery data while tracking key sprint metrics and team performanceAct as a leader, removing blockers, managing dependencies and coordinating internal teams, external resources and third-party delivery partnersLead the end-to-end delivery of major platform changes, including upgrades, enhancements, integrations and migrations, alongside ongoing BAU/product deliveryApply strong project management discipline, maintaining delivery plans, RAID logs, resource plans, budgets and governance reportingCoordinate key delivery activities including testing, UAT, cutover, go-live, hypercare and post-implementation supportPartner with Product Managers to shape and sequence roadmap priorities, balancing team capacity across BAU, enhancements and major projectsAct as a key delivery contact for business and IT stakeholders, providing clear reporting, managing risks and expectations, and leading communications for major releases and changes


Our Essential Requirements

Proven experience as a Scrum Master, Agile Delivery Lead or IT Delivery Manager, leading cross-functional teams and Agile ceremoniesStrong experience delivering projects end-to-end, including planning, risks/issues, budgets, governance and reportingHands-on experience with Azure DevOps (preferred) or Jira for backlog, sprint and work-item managementExperience delivering change across enterprise applications/platforms such as Dynamics 365, SAP or Oracle, with a good understanding of associated business processesStrong stakeholder management and communication skills, with the confidence to work across delivery teams and senior business/IT stakeholdersExperience working within a Product Operating Model and comfortable flexing between Agile and traditional project delivery approachesA pragmatic, hands-on problem solver, able to remove blockers, manage competing priorities and bring structure to ambiguityA collaborative leader with a continuous improvement mindset, able to challenge existing ways of working and drive better delivery outcomes


Biffa - we're changing the way people think about waste

At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's shared by our 11,000+ people around the country, who trust us to provide them with a career that's always rewarding, often challenging, but never dull.

We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you'll find us championing diversity and equality at every turn

IT Product Delivery Manager

What the job involves